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Last Updated: June 8, 2026
This Privacy Policy explains how VizFlow collects, uses, stores, shares, and protects information when you use our AI-powered video, HTML animation, document-to-video, editing, export, billing, and account services.
By using VizFlow, you acknowledge that your prompts, uploaded documents, extracted text, images, scripts, subtitles, project edits, and related instructions may be processed to provide the service and to enforce safety and acceptable-use rules.
We collect information you provide directly, information generated through your use of VizFlow, and information received from service providers.
We use information to operate, secure, personalize, support, and improve VizFlow.
VizFlow may send prompts, documents, extracted text, generation instructions, scripts, subtitles, images, and project context to AI model providers, storage providers, moderation providers, and other infrastructure vendors as needed to provide and secure the service.
We may screen inputs and generated content using automated moderation tools before or after generation. This may include identifying NSFW, explicit, sexually suggestive, harmful, abusive, hateful, violent, illegal, deceptive, or otherwise prohibited content.
We do not use your personal content to train base AI models unless we obtain your explicit consent or clearly state otherwise in a separate agreement.
We do not sell your personal information. We may share information with service providers and partners who help us operate VizFlow, including authentication, hosting, database, storage, AI model, moderation, analytics, email, payment, customer support, and security providers.
We may also disclose information when required by law, to enforce our Terms and policies, to protect rights and safety, to investigate abuse or fraud, or in connection with a merger, acquisition, financing, or sale of assets.
We use reasonable technical and organizational measures designed to protect information, including access controls, secure storage, and service-provider safeguards. No method of transmission or storage is completely secure.
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, maintain billing records, and improve security. You may request deletion where applicable, subject to legal, security, and operational retention needs.
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You can manage some information through your account or contact us at support@vizflow.xyz.
You can also stop using the service, delete projects where available, unsubscribe from non-essential communications, or adjust browser cookie settings as described in our Cookie Policy.
VizFlow and our service providers may process information in countries other than where you live. When we transfer information internationally, we use safeguards appropriate to the nature of the data and applicable legal requirements.
VizFlow is not intended for children under 13 or for anyone below the age required to consent to data processing in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.
Questions or privacy requests may be sent to support@vizflow.xyz.